Having already successfully delivered our items to thousands of happy customers we like to ensure that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, printing of the label, quality check and packaging. All items are made to order and work begins on your candle within 24 hours after the order is placed. The production time period is usually around 5 working days but for some select products it may be a little more.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. USA orders usually take between 4 - 6 days to arrive at their destination but can take longer from time to time depending on the season. International delivery usually takes about 8-14 business days.
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Scent Of Sarcasm. For further details of charges, please contact your local customs office.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
FOREIGN TRANSACTION FEES
If you credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through Paypal or other payment processors at the checkout page.